Independent consultancy AKG has awarded Hansard International a 5 star rating (excellent) for service to the intermediary market. This makes Hansard the only non-UK offshore life company to be awarded with 5 stars following a review.
The report acknowledged how well regarded Hansard are amongst advisers across various regions for customer service. In particular the online proposition (Hansard Online), where both external benchmarks and testimonials position Hansard positively relative to peers, and concludes significant user satisfaction and recommendation.
Overall Hansard received a Financial Strength Rating of a B (strong) Gordon Marr, Group Chief Operating Officer said “this rating is a testament to the hard work of our staff and the investment in our online systems, which enable intermediaries to offer outstanding service to their clients.”
AKG Financial Analytics Ltd specialise in the provision of ratings, information and market assistance to the financial services industry. The company’s reports are designed to provide advisers the information they need to assess the relative strengths of offshore long term insurers.
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Original Post: http://www.hansard.com/news/announcements/announcements-2018/an-28-mar-2018